Customer Service
5 Ways To Build Client Rapport Using Social Media
How do you build client rapport in today’s fast-paced world of email, texts and instant messages? Sure, those things make it easy to communicate with clients, especially for salespeople on the go. But if you don’t put that extra touch into your client relationships, you’ll lose them, buckaroo. So how can you differentiate…
Read MoreCustomer Service Is Just Foreplay [An Insurance Agent’s Book Review]
If you know me, you know that I’m all about the path of least resistance. I need step-by-step processes and visual guides. And that’s exactly what I get from Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From The Competition by Jason Cass and Brian Appleton. Even though this was…
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