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Customer Service Is Just Foreplay [An Insurance Agent’s Book Review]

By JimSchubert | September 10, 2016
Customer Service Is Just Foreplay Book Cover

If you know me, you know that I’m all about the path of least resistance. I need step-by-step processes and visual guides. And that’s exactly what I get from Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From The Competition by Jason Cass and Brian Appleton.   Even though this was…

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